1 Introduction
Ev777 takes the responsibility of protecting user privacy very seriously. This Privacy Policy explains how the ev777 platform, accessible via ev777.fun collect, use, store, and protect your personal information while you use our services.
By registering or using the ev777 platform, you agree to the data collection and usage practices described in this Privacy Policy. This document is to be read together with ev777's Terms and Conditions and forms part of the overall agreement between you and ev777.
If you have any questions about this privacy policy or how we handle your data, the ev777 privacy team is always ready to assist you through the available support channels.
2 Information We Collect
Ev777 collects several categories of information to enable us to provide you with a secure, fair, and high-quality service. Below is a summary of the types of information we collect and the purposes for which they are collected:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC identity verification, legal compliance |
| Contact Data | Email address, mobile phone number | Account communications, security notifications |
| Financial Data | Bank account number, payment method | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Game history, betting patterns | Responsible gaming, service improvement |
| Communication Data | Customer support conversation records | Complaint resolution, support improvement |
2.1 Information You Provide Directly
This includes all information you enter during account registration, profile updates, KYC processes, deposit and withdrawal applications, and when contacting our customer support team. You are responsible for ensuring all information provided is accurate and up to date.
2.2 Information Collected Automatically
When you use the ev777 platform, our systems automatically record certain technical information such as your device's IP address, browser type and version, operating system, pages visited, session time and duration, and cookie data. This information is used solely for security, fraud detection, and platform performance improvement.
3 How We Use Your Data
Ev777 uses collected information only for legitimate purposes directly relevant to providing platform services. Specifically, your data is used for the following purposes:
- Account Management: Creating, verifying and managing your user account on the ev777 platform
- Transaction Processing: Processing deposits, withdrawals and all financial transactions accurately and securely
- Identity Verification: Carrying out required KYC processes for legal compliance and platform security
- Fraud Prevention: Detecting, investigating and preventing fraudulent activity, money laundering and platform abuse
- Service Communications: Sending important notifications related to your account, security and transactions
- Customer Support: Providing technical support and resolving user complaints effectively
- Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate assistance
- Service Improvement: Analysing usage patterns to improve platform features and user experience
4 Data Storage & Security
4.1 Security Infrastructure
All ev777 user personal data is stored on servers protected by 256-bit SSL encryption. Our infrastructure employs multi-layered security technology including advanced firewalls, intrusion detection systems (IDS), encryption of data in transit and at rest, and strict access controls based on the principle of least privilege.
4.2 Data Retention Period
Ev777 retains users' personal data only for as long as necessary for the purposes stated in this privacy policy, or as required by applicable law. Generally, active account data is retained for the duration the account remains active, plus any additional period required for compliance and legal purposes. Closed account data is retained for the period mandated by relevant legislation.
4.3 Internal Access Controls
Access to users' personal data within ev777 is strictly limited to staff who require it to perform their duties. All personnel with access to user data are required to sign confidentiality agreements and undergo regular data protection training.
5 Sharing Information with Third Parties
Ev777 does not share, sell, or disclose users' personal data to third parties except in the following limited circumstances:
5.1 Trusted Service Providers
Ev777 works with carefully selected third-party service providers to support platform operations — including payment processors, KYC service providers, cloud service providers, and game providers. All such providers are bound by strict confidentiality agreements and may only use your data for the purposes specified in their service contracts with ev777.
5.2 Legal Requirements
Ev777 may be required to disclose user data to competent authorities where there is a valid court order, anti-money laundering (AML) compliance requirements, or investigations related to fraud and financial crime. Any such disclosure is made solely out of legal necessity and only after careful review by the ev777 legal team.
5.3 Platform Protection
In cases involving serious security threats, confirmed fraud, or platform abuse, ev777 reserves the right to share relevant information with the appropriate authorities or other platforms in the industry for crime prevention purposes. This is done solely to protect other users and the integrity of the platform.
6 Cookies and Tracking Technologies
Ev777 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Cookies are small text files stored in your web browser when you visit our platform.
6.1 Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login, session verification, and account security. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how users interact with the platform to help us improve performance and user experience.
- Functional Cookies: Saving user preferences such as language, display settings and game preferences for ease of use.
- Analytics Cookies: Used internally to understand platform usage patterns and improve our services.
6.2 Cookie Management
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the ev777 platform and your overall user experience. ev777 does not use third-party cookies for advertising purposes.
7 User Rights Over Personal Data
As an ev777 user, you have the following rights regarding your personal data. All requests relating to these rights may be submitted to the ev777 privacy team through the available support channels:
Right to Access
Requesting a copy of the personal data we hold about you
Right to Rectification
Correcting inaccurate or incomplete data
Right to Erasure
Requesting deletion of your data under certain circumstances
Right to Restriction
Restricting the processing of your data under certain circumstances
Right to Portability
Receiving your data in a machine-readable format
Right to Object
Objecting to the processing of your data for specific purposes
To submit any request relating to the rights above, please contact the ev777 privacy team via 24/7 Live Chat. We will process your request within a reasonable timeframe and inform you of the outcome in writing. Please note that certain data deletion requests may not be fully fulfilled if the data in question is required to meet ev777's legal obligations.
8 Children's Privacy
The ev777 platform is not intended for individuals under the age of 18. ev777 does not knowingly collect or process any personal data from minors. Should we find that a minor's personal data has been collected without our knowledge, that data will be deleted immediately and the relevant account will be terminated.
9 Changes to the Privacy Policy
Ev777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform service improvements. Any material changes will be communicated to users via a prominent notice on the platform and/or by email to your registered address.
The date of the latest update is always displayed at the top of this document. You are encouraged to review this Privacy Policy periodically. Your continued use of the ev777 platform after any policy changes take effect constitutes your acceptance of the updated policy.
10 Contact Us Regarding Privacy
Ev777 has appointed an internal data protection officer responsible for ensuring our platform complies with all applicable data protection requirements. If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, you may contact us through the following:
- Live Chat 24/7: Via the ev777.fun platform directly — the fastest way to get a response
- Privacy Email: [email protected] – for written enquiries requiring documentation
- General Support: [email protected] – for general enquiries related to accounts and privacy
The ev777 privacy team is committed to responding to all written enquiries within 5 business days. For cases requiring further investigation, we will inform you of a more detailed resolution timeline.